Terms & Conditions – RepairWaala
Suggested URL: https://repairwaala.in/terms-and-conditions/
Terms & Conditions
Last Updated: 13 October 2026
Welcome to RepairWaala. By accessing our website, contacting us, or requesting our services, you agree to the following Terms & Conditions.Please read these terms carefully before submitting a service request or enquiring about selling an old appliance.
1. About RepairWaala
RepairWaala provides home appliance repair and maintenance services in Jaipur, Rajasthan. We also purchase old and used home appliances from customers, subject to inspection and mutual agreement.
2. Services Offered
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Our services may include repair and maintenance of
. Air conditioners (AC)
. Refrigerators
. Washing machines
. Waterpurifiers (RO)
. Water geysers
. Kitchen chimneys
. Microwave ovens
. Dishwashers
Service availability depends on the appliance, location, technician availability, and the nature of the issue.
3. Service Requests and Appointments
Submitting an enquiry or booking request does not automatically guarantee an appointment or immediate service.Our team may contact you to confirm the appliance details, address, appointment availability, and applicable charges.An appointment will be treated as confirmed only after the details have been communicated and agreed upon.
4. Inspection and Charges
The actual repair cost may depend on the appliance’s condition, fault, parts required, labour, and other relevant factors.Any applicable inspection or visit charge should be communicated to the customer before the visit or service, wherever reasonably practicable.Repair costs and replacement-part charges may be confirmed after inspection. Customers should approve the quoted work and charges before additional paid work begins.
5. Spare Parts and Repair Outcomes
The availability of spare parts may affect repair timelines and costs.RepairWaala will explain relevant repair options and estimated charges based on the information available. We do not guarantee that every appliance can be repaired economically or successfully.Any warranty on repairs or replacement parts will apply only if specifically offered and communicated to the customer.
6. Selling Old or Used Appliances
Customers may contact RepairWaala to enquire about selling old or used appliances.
. The final purchase price depends on the appliance’s brand, model, age, condition, working status, and other relevant factors.
. Any initial estimate is indicative and may change after inspection.
. A purchase is finalised only when both parties agree on the appliance and price.
. Customers must have the legal right to sell the appliance.
. Appliances should not be reported as belonging to someone else without their authority.
. Pickup arrangements and any applicable conditions must be agreed upon before collection.
Submitting an enquiry does not guarantee that RepairWaala will purchase the appliance.
7. Customer Responsibilities
Customers are responsible for:
. Providing accurate contact details and appliance information.
. Ensuring the technician can safely access the appliance.
. Informing us about known faults or safety concerns.
. Backing up personal data where relevant, especially before servicing electronic devices.
. Reviewing and approving charges before paid work proceeds.
8. Cancellations and Changes
If you need to cancel or reschedule a service appointment, please contact us as early as possible.Any applicable cancellation charges, visit charges, or refunds will be handled according to our Refund & Cancellation Policy and the terms communicated when the appointment was arranged.
9. Website Information
We make reasonable efforts to keep our website information accurate and updated. However, service availability, estimates, descriptions, and other information may change.Please confirm important service details and charges with our team before proceeding.
10. Limitation of Liability
To the extent permitted by applicable law, RepairWaala is not responsible for losses arising from inaccurate information supplied by a customer, circumstances beyond our reasonable control, or interruptions to website availability.Nothing in these terms excludes or limits any consumer right or liability that cannot legally be excluded or limited.
11. Privacy
Information submitted through our website or business communication channels is handled according to our Privacy Policy.
12. Changes to These Terms
RepairWaala may update these Terms & Conditions when necessary. The latest version will be published on this page.
13. Contact Us
For questions about these terms or our services, contact:
Business Name: RepairWaala
Location: 256A, Narayan Sagar A, Narayan Vihar, Jaipur, Rajasthan, India
Phone: 7850041464
Website: repairwaala.in